Shipping Information

We deliver authentic South Indian products across Australia and New Zealand.

Processing Time

Orders are processed within 1 to 3 business days before dispatch. You will receive a shipping confirmation email with your tracking number once your order leaves our warehouse.

Delivery Timeframe

After dispatch, delivery typically takes 2 to 7 business days depending on your location and chosen carrier. Remote and regional areas may take longer.

Delivery Locations

We deliver across Australia and New Zealand. Delivery fees are calculated at checkout based on your order value and delivery address.

What We Ship

We currently ship dry goods only including biryani mixes, curry mixes, spices, rice, lentils and pantry essentials. We do not ship refrigerated or frozen items.

Tracking Your Order

Once your order is dispatched you will receive a tracking number by email. You can also track your order anytime from your account dashboard under My Orders.

Our Carriers

You can choose your preferred carrier at checkout. We currently ship via:

CouriersPlease

Fast and reliable delivery across Australia.

Australia Post

Extensive network including PO Boxes and parcel lockers.

Delivery Fees

Delivery fees are calculated at checkout based on your order value, weight and delivery location. There is no minimum order value. You will see the exact delivery cost before confirming your order.

Important Notes

  • Delivery timeframes are estimates only and are not guaranteed.
  • Please ensure your delivery address is correct at checkout. We are not responsible for orders delivered to an incorrect address.
  • If your order is damaged in transit, contact us within 48 hours with photos. We will resolve it on your behalf.
  • For remote or rural areas, delivery may take longer than the standard timeframe.

Have a question about your order?

Contact Us